If you do not see your question answered please contact us
A. We accept Switch, Delta, Visa and Mastercard on the internet and over the phone or you can pay by cheque or postal order too.
A. Many customers decide to upgrade, or change their holiday before their arrival date. If you would like to do the same please contact our Customer Services Team on 0845 070 4757.
A. No pets are allowed but we welcome guide dogs for the blind, deaf or disabled. These must however be registered and we must have a copy of these documents before arrival.
A. Once you have paid your deposit you will receive confirmation. This will be through the post within 7-10 working days and through email too if you gave your details. You will receive final confirmation of your booking when you have paid your balance in full, again 7-10 working days after payment.
A. If you require adapted accommodation please call us on 0845 070 4748 to make your booking and we will do our best to accommodate your needs.
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Butlins Skyline Limited. Registered in England No 04011665.
1 Park Lane. Hemel Hempstead. Hertfordshire HP2 4YL